Reference

Terms and Conditions for Using 7i77 mesa

These terms set out what you agree to when you open an account and use our lobby. Access depends on your local law and eligible region — read through before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredSubject to local lawBangladesh-region accessMobile and desktop scope
7i77 mesa Terms and Conditions for Using 7i77 mesa
HOW WE HANDLE ACCOUNTS

Account Security and Data Conduct Under These Terms

We hold your account data under the obligations set out in these terms. Here is how we handle the four areas that matter most to you as an account holder.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately — we can freeze the account while we investigate.

Data Retention

We retain account and transaction records for as long as required by applicable law and our internal audit obligations. You may request a summary of your data through support.

Wallet Verification

When a withdrawal is requested, we verify that the destination wallet — bKash, Nagad, or Rocket — matches the number on your account. This step protects you from misdirected payments.

Terms Change Requests

If you believe a term has been applied incorrectly to your account, raise it via live chat or email. We review each case against the version of the terms active at the time of the event.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account status, wallet conduct, or eligibility, our support team handles those queries directly. Reach us through the channels below — we respond in English and can assist with account-specific questions tied to bKash, Nagad, or Rocket transactions.

Live Chat Available directly in the lobby. Use this for urgent account or terms queries — our team can pull up your account record during the session.
Email Support Send detailed terms or eligibility questions to our support address. Include your registered mobile number so we can locate your account quickly.
Account Help Centre The help section inside your account dashboard covers common terms questions, wallet rules, and the steps to request an account review or closure.

Common Questions About These Terms

These are the questions we hear most often from account holders in Bangladesh about how our terms work in practice.

Access depends on whether online gaming is permitted under your local law. These terms govern your use if you are in an eligible region — check your local rules before registering.

We may suspend or close your account depending on the nature of the breach. You will be notified through your registered contact, and any verified wallet balance will be returned subject to review.

Yes. Contact support with your registration date and we will provide the version of the terms that applied at that time. Email is the most reliable channel for this request.

Submit a closure request through the account help centre or via email. We process closures after verifying your identity and confirming there are no pending transactions on your bKash, Nagad, or Rocket wallet.

Local law takes precedence. The conflicting provision does not bind you, but the rest of the terms remain in effect. If you are unsure, raise it with support before continuing to use the account.

We notify you through your registered account when material changes are made. Continuing to use the lobby after that notification counts as your acceptance of the updated terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.